Terms of Service
Last updated: January 2025
1. Acceptance of Terms
By accessing or using the Grade Groove platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service. These Terms apply to all users, including students, teachers, school administrators, and visitors.
2. Description of Service
Grade Groove is an AI-powered adaptive learning platform designed for secondary schools in Ireland. Our Service provides:
- Personalized homework and assignment creation
- Theme-based content aligned with the Irish curriculum
- Student progress tracking and analytics
- Teacher dashboards and insights
- School administration tools
- GDPR-compliant data management
3. User Accounts
3.1 Account Creation
To use certain features of the Service, you must create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and update your information
- Keep your password secure and confidential
- Notify us immediately of any unauthorized use
- Be responsible for all activities under your account
3.2 Account Types
- Student Accounts: Created and managed by schools or teachers
- Teacher Accounts: Authorized by school administrators
- School Admin Accounts: Manage school-wide access and users
- Super Admin Accounts: Platform administration (Grade Groove staff only)
4. Acceptable Use
You agree NOT to:
- Violate any laws or regulations
- Infringe on intellectual property rights
- Upload harmful or malicious content
- Harass, abuse, or harm others
- Attempt to gain unauthorized access to the Service
- Interfere with the operation of the Service
- Use the Service for commercial purposes without authorization
- Share account credentials with others
- Scrape, copy, or download content without permission
5. Intellectual Property
5.1 Our Content
All content, features, and functionality of the Service, including but not limited to text, graphics, logos, software, and algorithms, are owned by Grade Groove and protected by copyright, trademark, and other intellectual property laws.
5.2 User Content
You retain ownership of content you submit (e.g., homework submissions, responses). By submitting content, you grant us a license to use, store, and display such content as necessary to provide the Service.
6. Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information. We are fully GDPR compliant.
7. Payment and Subscriptions
Access to certain features may require payment:
- Schools are billed based on their subscription plan
- Fees are subject to change with reasonable notice
- Refunds are handled on a case-by-case basis
- Non-payment may result in service suspension
8. Service Availability
We strive to provide 99.9% uptime, but we do not guarantee uninterrupted access to the Service. We may:
- Perform scheduled maintenance
- Make updates and improvements
- Temporarily suspend the Service for technical reasons
- Modify or discontinue features with notice
9. Limitation of Liability
To the maximum extent permitted by law, Grade Groove shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the Service.
10. Disclaimer of Warranties
The Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied. We do not warrant that the Service will be error-free, secure, or uninterrupted.
11. Indemnification
You agree to indemnify and hold harmless Grade Groove, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from your use of the Service or violation of these Terms.
12. Termination
We reserve the right to:
- Suspend or terminate your account for violation of these Terms
- Remove content that violates these Terms
- Discontinue the Service with reasonable notice
You may terminate your account at any time by contacting us.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Ireland and the European Union, without regard to conflict of law principles.
14. Changes to Terms
We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the new Terms.
15. Contact Information
If you have questions about these Terms, please contact us:
Email: legal@gradegroove.com
Address: Grade Groove, Ireland
Support: support@gradegroove.com