Privacy Policy

Last updated: January 2025

1. Introduction

Grade Groove ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our adaptive learning platform. We are fully GDPR compliant and take data protection seriously.

2. Information We Collect

2.1 Personal Information

We collect the following personal information:

  • Name, email address, and contact information
  • School and class information
  • User role (student, teacher, school admin, super admin)
  • Account credentials

2.2 Academic Information

  • Homework assignments and submissions
  • Quiz and test responses
  • Academic performance data
  • Learning progress and analytics

2.3 Technical Information

  • IP address and browser type
  • Device information
  • Usage data and analytics
  • Session information

3. How We Use Your Information

We use the collected information for the following purposes:

  • Providing personalized learning experiences
  • Tracking student progress and generating analytics
  • Enabling teachers to monitor and support students
  • Improving our platform and services
  • Communicating important updates and notifications
  • Ensuring security and preventing fraud
  • Complying with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share data only in the following circumstances:

  • Within your school: Teachers and school administrators can access student data within their institution
  • Service providers: We work with trusted third-party service providers who assist in operating our platform (e.g., AWS for hosting)
  • Legal requirements: When required by law or to protect our rights
  • With consent: When you explicitly provide consent for data sharing

5. Data Security

We implement industry-standard security measures to protect your data:

  • End-to-end encryption for data transmission
  • Secure storage with AWS infrastructure
  • Regular security audits and updates
  • Access controls and authentication
  • 99.9% uptime guarantee

6. Your Rights (GDPR)

Under GDPR, you have the following rights:

  • Right to access: Request a copy of your personal data
  • Right to rectification: Correct inaccurate personal data
  • Right to erasure: Request deletion of your personal data
  • Right to restrict processing: Limit how we use your data
  • Right to data portability: Receive your data in a portable format
  • Right to object: Object to certain types of processing
  • Right to withdraw consent: Withdraw consent at any time

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Student academic data is retained while the student is actively using the platform and for a reasonable period thereafter for record-keeping purposes.

8. Children's Privacy

Our platform is designed for secondary schools in Ireland and may be used by minors. We comply with all applicable laws regarding children's privacy, including obtaining appropriate consents from schools and parents where required. We do not knowingly collect personal information from children without proper authorization.

9. Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience. For more information, please see our Cookie Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: privacy@gradegroove.com

Address: Grade Groove, Ireland

Data Protection Officer: dpo@gradegroove.com